CPD Logbook FAQs

Question 1. How do I download my current CPD cycle logbook as an Excel or PDF document? 

Download your CPD activity logbook as a PDF or Excel Document.  

1. Ensure you are logged into the ADA website   
2. Select CPD   
3. Select CPD Logbook from the drop-down menu   

For the current CPD cycle, select either: 

• Export CPD PDF  
• Export CPD Excel  

The file will download for your access.  

Question 2. How do I change my CPD cycle to access my past data? 

1. Ensure you are logged into the ADA website   
2. Select CPD   
3. Select CPD Logbook from the drop-down menu   
4. Select Change CPD Cycle 

5. Select the CPD cycle you wish to access.  

The graphic and labels will now reflect the CPD cycle you selected. You may now export this data as a PDF or Excel document. Follow the steps under Question 1 to complete these actions.  

Question 3. I am trying to manually enter information into my digital CPD logbook but an error message, ‘something went wrong,’ keeps appearing. What could be happening? 

Below are tips for adding manual entries to your CPD logbook using the provided template.   

• Ensure all fields are completed.   
• If the drop-down options do not include what you are looking for, select an option that is close to what you want, or select ‘other’, and add the details in the ‘Additional Info’ section.  
• Ensure the correct date, start and end times are added. 
  • If these parameters are not calculated correctly, the manual template’s save button will appear as grey rather than blue and will not be clickable.  
  • HELPFUL HINT – Example: You have completed a 9am to 5pm course with a 1-hour lunch break providing 8 hours of CPD in total. Either remove the lunchbreak and add the course time as 9am - 4pm in your logbook or log the morning and afternoon sessions separately around the 1-hour lunchbreak. 

An entry error is the main reason why a manual entry will not save.   

Question 4. I just completed a multi-day course; how do I add it to my CPD logbook?

Log the started date and time as the first day of your multi-day course, and the completed date and time to reflect your final day. The number of hours and/or minutes can then be entered to reflect the total time spent learning over the multiple day period. 

Question 5. What is CPD In Progress? 

CPD in Progress is a system generated list showing incompletely viewed items from the ADA CPD Portal.    

The portion of the file that you have already viewed will appear as the Recorded Duration. This time will also already be recorded in your CPD logbook.  

How to remove the item from CPD In Progress: 

• Finish viewing the item from start to finish. This may create a duplicate time in your logbook. Please email contact@ada.org.au providing details for the ADA’s Learning and Development team to correct this.  
• Email contact@ada.org.au to request the ADA Learning and Development team to remove the items you cannot remove themselves. 

Question 6. I have watched a video in the ADA’s CPD Portal, but it has not tracked in my digital CPD logbook.  

Reasons for short time values in your logbook can include: 

• Pausing or stopping your viewing for a significant amount of time. Even returning after 20 minutes can cause the system to log the first portion that was watched.  
• Using a mobile phone where micro breaks can occur whilst moving about. 
• Skipping back and forth through the video or audio file can affect the overall time value.  

Reasons recording a time value may not occur at all can include: 

• The internet browser has not been recently updated.  
• A stale URL. The ADA’s website URL can go stale if saved as a favourite. This means if ADA edits the website, the saved URL in your ‘Favourites’ does not point to the full functioning ADA Website.    
• Have you checked too soon? Once the system updates, your automatically generated log will appear. Items will not appear in your digital CPD logbook immediately.  

Question 7. When should I manually add an item to my digital CPD logbook? 

Only items viewed on the ADA’s CPD Portal will automatically log in your digital CPD logbook. All other CPD should be manually added. This can include: 

• ADA webinars viewed live 
• ADA Branch CPD online or face-to-face events 
• Non-ADA CPD courses  
• Academic reading, such as the Australian Dental Journal.  

If you have viewed an item on the ADA’s CPD Portal and after 48-72 hours, the system has not updated your logbook to reflect your viewing, you may wish to manually add the entry. Please be aware that in periods of increased use, such as prior to the end of the CPD cycle, the automatic tracking may take longer.