Mastering Dental Front Office Excellence

Course Information

Enhance patient satisfaction and practice efficiency through superior front office management This comprehensive course is designed to empower dental front office professionals with the skills and knowledge necessary to optimise practice operations and elevate patient experiences. Participants will delve into best practice phone techniques, effective appointment scheduling, emergency handling, strategies to boost recall compliance, and methods to anticipate and reduce cancellations. Through interactive sessions and practical exercises, attendees will gain actionable insights to streamline front office functions, ensuring a seamless and professional patient journey. By the end of this course, participants will be equipped with the essential tools and techniques to enhance front office performance, contributing to the overall success and reputation of their dental practice.